NU 12: What pisses you off at the mall? What do you suggest?
There is one thing that really pisses me off upon entering at the mall (especially at SM Malls), it's the way how checking and scanning of bags (security checks) were done. The stationed guard on duty will request you to put your bag on the table and inspect manually using a wooden stick like device. With the help of that "stick", the guard will check on the things inside for seconds and then you will be allowed to enter if they cannot see visible harmful things inside the bag. How about pockets? Checking is only done on the main compartment of the bag. I think this system seems to me old-fashioned and a waste of time. People queuing for their bags to be checked, but still many incidents of robbery are still happening inside the mall. Even committing suicide and murder using gun happened in the mall.
I get so irritated often times, I questioned the security guards why they always require for the bags to be opened and used their "magical stick" for checking; why not use the handheld metal detector on their waist to make it faster? Their reply was it's because the handheld metal detector devices cannot check accurately metal objects in the bag. The country's biggest mall operator cannot even provide a better security check aside from a handheld metal detector and a stick for security inspections??? Thousands of mall goers shops everyday but still they are not very serious on providing security for their customers, why only handheld metal detector, how about the explosives?
Why not utilize a more sophisticated scanner for security checks to ensure safety among mall goers. A scanner with a conveyor perhaps, so that bags can pass through that device and a scanner for human, for any harmful objects that might be attached on the human body. I know it's very costly compared to what they are using right now but in doing business, owners should give priority to the safety and security of its customers. <or like what they use in airports>
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